Cloud Alpha 2 Wireless

Articles - Category Page

  • Cloud Alpha 2 Wireless - NGENUITY Software

    Go to hyperx.com/ngenuity to download the NGENUITY software. NGENUITY software features include: Audio Tab Basic volume controls Audio equalizer Mic presets Mic effects Spatial Audio Tab Basic spatial audio controls Advanced setting Lights tab Global lights controls Effects library Keys tab *Note: S

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  • Cloud Alpha 2 Wireless - Setup - Windows 11

    Right-click on the sound icon in the system tray and select Sound Settings. Set the output default device to Headphones [HyperX Cloud Alpha 2 Wireless Game]. Set the output default communications device to Headphone [HyperX Cloud Alpha 2 Wireless Chat]. Set the input device to Microphone [HyperX Clo

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  • Cloud Alpha 2 Wireless Quick Start Guide

    Cloud Alpha 2 Wireless Quick Start Guide

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  • Cloud Alpha 2 Wireless - Usage - Adapter Mode (2.4GHz)

    1. Slide the headset wireless mode switch to the WiFi symbol and the base station mode switch to "HEADSET". 2. Power ON the headset.

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - Factory Reset (Return to default settings / remove pairing)

    Performing a factory reset on the headset will reset the headset and base station to default settings and remove pairing info with paired Bluetooth devices. To perform the factory reset from the headset side: Press and hold the power button and the multifunction button for 10 seconds to initiate fac

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  • Cloud Alpha 2 Wireless Standalone Firmware Update v121

    Cloud Alpha 2 Wireless - Firmware v121 Changelog Fixed an issue where the headset microphone gain level is set too low when restarting a recording audio stream quickly in adapter mode. Fixed the headset Bluetooth searching LED pattern. Improved the software backend integration. ​Firmware & Updater G

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  • Cloud Alpha 2 Wireless - Usage - Bluetooth Pairing

    Slide the wireless mode switch to Dual mode. Press and hold both the power button and the multifunction button for 2 seconds. Pairing mode is active when the LED blinks blue and the voice prompt says "Bluetooth pairing". Go to your device's Bluetooth settings and connect to "HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - Controls - Volume Wheel

    Scroll up and down to adjust volume level.

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  • Cloud Alpha 2 Wireless - Hardware Reset (Odd behavior / unresponsive controls)

    Performing a hardware reset on the headset will do a soft reset on all the internal hardware. This may be useful if the headset has unusual behavior, such as unresponsive controls. To perform a hardware reset, press and hold the mic mute button and the multifunction button for 5 seconds. The headset

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