Cloud Alpha 2 Series

Articles - Category Page

  • Cloud Alpha 2 Wireless - Controls - Multifunction button

    Single Press: Play / Pause, Answer Call Double Press: Skip Track, End Call, Reject Call Triple Press: Previous Track Long Press (2 seconds): Activate Voice Assistant Note: Button functionality can vary between devices and apps.

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Setup - PlayStation 5

    Go to the home page and select Settings > Sound. For Microphone, set the Input Device to USB Headset "HyperX Cloud Alpha 2 Wireless Chat". For Audio Output, set the Output Device to USB Headset "HyperX Cloud Alpha 2 Wireless Game". For Output to Headphones, set to All Audio.

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Usage - Dual Mode, Bluetooth and Adapter (2.4GHz)

    Slide the wireless mode switch to Dual mode. The headset will enter Bluetooth pairing on the first setup. Go to your device Bluetooth settings, search, and connect to "HyperX Cloud Alpha 2 Wireless". ​

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Controls - Mic mute / monitoring button

    Mic mute toggle: Press button to turn the mic mute on / off. Mic monitoring toggle: Hold button for 2 seconds to toggle mic monitoring on / off.

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Controls - Power button

    Power on / off: Hold button for 2 seconds to power headset on / off. Battery level status: Press button to check the battery level. The status LED will automatically turn off to conserve battery life. Battery Level Headset Status LED 61% to 100% Solid-fade green 21% to 60% Solid-fade yellow 7% to 20

    Knowledge Base Article

  • Cloud Alpha 2 Wireless Quick Start Guide

    Cloud Alpha 2 Wireless Quick Start Guide

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Controls - Volume Wheel

    Scroll up and down to adjust volume level.

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - "Something went wrong" when installing drivers

    NGENUITY requires administrative permission to install the drivers. With default User Accoount Control settings, you should receive a pop-up for "DriverInstaller". You will need to click "Yes" for the drivers to install. You may also need to adjust User Account Control settings.

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - User Manual

    Cloud Alpha 2 Wireless User Manual

    Knowledge Base Article