ศูนย์สนับสนุน HyperX
บทความฐานความรู้
บทความฐานความรู้
Single Press: Play / Pause, Answer Call Double Press: Skip Track, End Call, Reject Call Triple Press: Previous Track Long Press (2 seconds): Activate Voice Assistant Note: Button functionality can vary between devices and apps.
Knowledge Base Article
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Cloud Alpha 2 Wireless
Go to the home page and select Settings > Sound. For Microphone, set the Input Device to USB Headset "HyperX Cloud Alpha 2 Wireless Chat". For Audio Output, set the Output Device to USB Headset "HyperX Cloud Alpha 2 Wireless Game". For Output to Headphones, set to All Audio.
Knowledge Base Article
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Cloud Alpha 2 Wireless
Slide the wireless mode switch to Dual mode. The headset will enter Bluetooth pairing on the first setup. Go to your device Bluetooth settings, search, and connect to "HyperX Cloud Alpha 2 Wireless".
Knowledge Base Article
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Cloud Alpha 2 Wireless
Mic mute toggle: Press button to turn the mic mute on / off. Mic monitoring toggle: Hold button for 2 seconds to toggle mic monitoring on / off.
Knowledge Base Article
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Cloud Alpha 2 Wireless
A. Status LED B. Power button C. Mic mute / monitoring button D. 3.5mm headset jack E. USB-C charge port F. Microphone poort G. Wireless mode switch H. Multifunction button I. Volume wheel J. Base station K. Base station USB-C port L. 3.5mm line out port M. 3.5mm line in port N. Detachable microphon
Knowledge Base Article
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Cloud Alpha 2 Wireless
Power on / off: Hold button for 2 seconds to power headset on / off. Battery level status: Press button to check the battery level. The status LED will automatically turn off to conserve battery life. Battery Level Headset Status LED 61% to 100% Solid-fade green 21% to 60% Solid-fade yellow 7% to 20
Knowledge Base Article
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Cloud Alpha 2 Wireless
Use cable to connect the headset and devices directly with 3.5mm jacks.
Knowledge Base Article
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Cloud Alpha 2 Wireless
Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp
Knowledge Base Article
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Cloud Alpha 2 Wireless
Cloud Alpha 2 Wireless Quick Start Guide
Knowledge Base Article
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Cloud Alpha 2 Wireless
NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir
Knowledge Base Article
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Cloud Alpha 2 Wireless