Cloud Alpha 2 Series

NGENUITY requires administrative permission to install the drivers. With default User Accoount Control settings, you should receive a pop-up for "DriverInstaller". You will need to click "Yes" for the drivers to install. You may also need to adjust User Account Control settings.

Status Adapter Mode Dual Mode Pairing Fast blinking white Fast blinking blue Searching Blinking white Blinking purple Connected Solid-fade white for 5 seconds Solid-fade purple for 5 seconds

Cloud Alpha 2 Wireless - Firmware v124 Change log Resolved an issue where devices failed to communicate properly with NGENUITY after resuming from sleep mode. Fixed a bug where lighting settings were not being saved on DAC keys. Addressed issue where Bluetooth functionality could fail when charging

Cloud Alpha 2 Wireless User Manual

1. While the headset is powered off, hold down the power button for about 10 seconds until the headset status LED starts blinking white rapidly. The headset is now in pairing mode. 2. While the base station is plugged in and the base station output mode switch is set to headset, hold the top 3 butto

USB-C port: Connect to any supported system for use in adapter mode eg. PC, PlayStation 5. 3.5mm line out: Output playback audio through line out to a supported device eg. powered speakers, when the base station is set to line out mode. 3.5mm line in: Mix in audio from a supported device eg. Switch

It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red