Центр поддержки HyperX
Статьи базы знаний
Статьи базы знаний
NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir
Knowledge Base Article
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Cloud Alpha 2 Wireless
Slide the wireless mode switch to Dual mode. Press and hold both the power button and the multifunction button for 2 seconds. Pairing mode is active when the LED blinks blue and the voice prompt says "Bluetooth pairing". Go to your device's Bluetooth settings and connect to "HyperX Cloud Alpha 2 Wir
Knowledge Base Article
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Cloud Alpha 2 Wireless
Go to hyperx.com/ngenuity to download the NGENUITY software. NGENUITY software features include: Audio Tab Basic volume controls Audio equalizer Mic presets Mic effects Spatial Audio Tab Basic spatial audio controls Advanced setting Lights tab Global lights controls Effects library Keys tab *Note: S
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Cloud Alpha 2 Wireless
Status Adapter Mode Dual Mode Pairing Fast blinking white Fast blinking blue Searching Blinking white Blinking purple Connected Solid-fade white for 5 seconds Solid-fade purple for 5 seconds
Knowledge Base Article
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Cloud Alpha 2 Wireless
It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red
Knowledge Base Article
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Cloud Alpha 2 Wireless
1. While the headset is powered off, hold down the power button for about 10 seconds until the headset status LED starts blinking white rapidly. The headset is now in pairing mode. 2. While the base station is plugged in and the base station output mode switch is set to headset, hold the top 3 butto
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Cloud Alpha 2 Wireless
USB-C port: Connect to any supported system for use in adapter mode eg. PC, PlayStation 5. 3.5mm line out: Output playback audio through line out to a supported device eg. powered speakers, when the base station is set to line out mode. 3.5mm line in: Mix in audio from a supported device eg. Switch
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Cloud Alpha 2 Wireless
1. Slide the headset wireless mode switch to the WiFi symbol and the base station mode switch to "HEADSET". 2. Power ON the headset.
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Cloud Alpha 2 Wireless
Power OFF the headset. Carefully pull the right ear cushion from the headset. Unscrew the 4x Phillips screws to separate the driver cover from the right earcup. Gently separate the cover from the earcup to avoid any damage. Locate and remove the battery secured with a connector. Place new battery ma
Knowledge Base Article
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Cloud Alpha 2 Wireless
Right-click on the sound icon in the system tray and select Sound Settings. Set the output default device to Headphones [HyperX Cloud Alpha 2 Wireless Game]. Set the output default communications device to Headphone [HyperX Cloud Alpha 2 Wireless Chat]. Set the input device to Microphone [HyperX Clo
Knowledge Base Article
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Cloud Alpha 2 Wireless