Cloud Alpha 2 Series

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - Usage - Bluetooth Pairing

    Slide the wireless mode switch to Dual mode. Press and hold both the power button and the multifunction button for 2 seconds. Pairing mode is active when the LED blinks blue and the voice prompt says "Bluetooth pairing". Go to your device's Bluetooth settings and connect to "HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - Spatial audio has no effect on playback audio or recording audio

    Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp

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  • Cloud Alpha 2 Wireless - NGENUITY Software

    Go to hyperx.com/ngenuity to download the NGENUITY software. NGENUITY software features include: Audio Tab Basic volume controls Audio equalizer Mic presets Mic effects Spatial Audio Tab Basic spatial audio controls Advanced setting Lights tab Global lights controls Effects library Keys tab *Note: S

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  • Cloud Alpha 2 Wireless Standalone Firmware Update v121

    Cloud Alpha 2 Wireless - Firmware v121 Changelog Fixed an issue where the headset microphone gain level is set too low when restarting a recording audio stream quickly in adapter mode. Fixed the headset Bluetooth searching LED pattern. Improved the software backend integration. ​Firmware & Updater G

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  • Cloud Alpha 2 Wireless - Usage - 3.5mm Wired

    Use cable to connect the headset and devices directly with 3.5mm jacks.

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  • Cloud Alpha 2 Wireless - Controls - Volume Wheel

    Scroll up and down to adjust volume level.

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  • Cloud Alpha 2 Wireless - Controls - Mic mute / monitoring button

    Mic mute toggle: Press button to turn the mic mute on / off. Mic monitoring toggle: Hold button for 2 seconds to toggle mic monitoring on / off.

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  • Cloud Alpha 2 Wireless - Controls - Status LED

    Status Adapter Mode Dual Mode Pairing Fast blinking white Fast blinking blue Searching Blinking white Blinking purple Connected Solid-fade white for 5 seconds Solid-fade purple for 5 seconds

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  • Cloud Alpha 2 Wireless - Charging

    It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red

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