Cloud Alpha Family

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha Wireless Quick Start Guide

    Cloud Alpha Wireless Quick Start Guide

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  • Cloud Alpha Wireless User Manual

    Cloud Alpha Wireless User Manual

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  • Cloud Alpha Wireless Overview

    Overview A. Status LED B. Power Button C. Mic Mute / Mic Monitoring Button D. USB-C Charge Port E. Microphone Port F. Volume Wheel G. Detachable Microphone H. Microphone Mute LED I. USB Adapter J. Wireless Status LED K. Wireless Pairing Pin Hole L. USB Charge Cable

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  • Cloud Alpha Detachable Setup

    Setup The headset features a detachable cable and detachable microphone. To connect the detachable headset cable, locate the end with the headphone icon label and plug the cable into the female jack on the left headset ear cup. The plug and ear cup female jack both have a grey color for easy identif

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  • Cloud Alpha S User Manual

    Cloud Alpha S User Manual

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  • Cloud Alpha Wireless Controls

    Controls Status LED *Battery level indication *The status LED will automatically turn off to conserve battery life Power Button Hold for 3 seconds to power headset on/off Press to hear battery level voice prompt Mic mute / mic monitoring button Press to toggle mic mute on/off LED On – Mic muted LED

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  • Cloud Alpha 2 Wireless - Usage - Bluetooth Pairing

    Slide the wireless mode switch to Dual mode. Press and hold both the power button and the multifunction button for 2 seconds. Pairing mode is active when the LED blinks blue and the voice prompt says "Bluetooth pairing". Go to your device's Bluetooth settings and connect to "HyperX Cloud Alpha 2 Wir

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  • Is the Cloud Alpha S compatible with the PS4?

    You can connect it to your PS4 via either 3.5mm directly into the controller, or using the included USB sound card. Please note that the Game/Chat balance feature is Windows exclusive and will not work with PlayStation consoles.

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  • Cloud Alpha 2 Wireless - Spatial audio has no effect on playback audio or recording audio

    Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp

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