Cloud Family

*Advanced Troubleshooting. Do not attempt if you are unsure. We highly recommend reaching out to the HyperX support team for assistance. Verify that the DTS APO service "DtsHpXV2Apo4Service" is running. Can be checked in Windows "Services" App. If DTS APO service is not running, try installing Visua

Plug in the USB dongle and launch NGENUITY. Click on the Headset tab. Click "Install" on the "audio Drivers Required" prompt. Wait until the drivers are finished installing. Click "OK, Will DO" on the "drivers Installed" prompt. Restart your PC.

Technical Specifications Headset Transducer type: Dynamic 53mm Operating principle: Closed Frequency response: 15Hz-25KHz (earphones) Nominal impedance: 60 ohm per system Nominal SPL: 98+/-3dB T.H.D: < 2% Power handling capacity: 150mW • Sound coupling to the ear: Circumaural Ambient noise attenuati

The DTS license provided with the Cloud III is not able to be used on Xbox, only PC. The license is accessed on PC by plugging in the Cloud III via the included USB adapter. As the USB adapter does not function on Xbox due to system limitations, the license is also not able to be used on Xbox to acc

Usage with Mobile Device (Phone or Tablet) To use the HyperX Cloud II headset with a mobile device, unplug the USB control box and plug the 3.5mm headset jack directly into the audio jack on your phone or tablet.

Slide the mode switch to the Bluetooth icon. Press and hold the Power and Multifunction buttons for 2 seconds to enter Bluetooth pairing mode. Pairing mode is active when the LED blinks blue and the voice prompts says "Bluetooth pairing". ​ ​Go to your device Bluetooth settings, search, and connect

Headphone Driver: Dynamic, 53mm with neodymium magnets Type: Circumaural, Closed back Frequency response: 15Hz–20kHz Impedance: 60 Ω Sound pressure level: 104dBSPL/mW at 1kHz T.H.D.: ≤ 1% Weight: 300g Weight with mic: 309g Cable length and type: USB charge cable (0.5m) Microphone Element: Electret c

*Supported only on compatible HP OMEN systems and a compatible Cloud II Core Wireless version. Pairing to HP OMEN System 1. In Ngenuity Software, navigate to the "Settings" page 2. Under "HyperX Internal Wireless Audio Adapter" device, click on "Initiate Pairing Mode" 3. Follow the On-Screen Instruc

Status LED ​

Usage ​ Please note, all Cloud III Wireless settings configured within NGENUITY on PC (other than the auto-power-off setting) are saved software-side. They will not carry over when using the headset on another platform eg. console.