Cloud III Series

Power off the headset. Carefully pull the right ear cushion from the headset. Unscrew the 4x Phillips screws to separate the driver cover from the right earcup. Gently separate the cover from the earcup to avoid any damage. Locate and remove the battery secured with the connector. Place new battery

Performing a factory reset on the headset will reset the headset to default settings, remove pairing info with paired Bluetooth devices, and remove pairing info with OMEN Instant Pair. Press and hold the Power button and Multi-function button for 10 seconds to initiate factory reset. The power statu

It is recommended to fully charge your headset before first use. To charge the headset, plug the headset to a USB port with the included USB-C charge cable. When charging the headset, the headset status LED will indicate the current charge status. Charge Status Status LED Fully Charged Solid green 6

Connect the USB wireless dongle to your device. Set headset mode switch to the WiFi icon. Power on the headset. ​

*This method is only possible if the OMEN laptop has already previously paired with a compatible Instant Pair headset. Open the NGENUITY software. Go to the Settings tab. Under “Connected Hardware,” select HyperX Wireless Embedded Receiver. Click Pair new headset to set the OMEN system in pairing mo

The Cloud III S Wireless is **not** compatible with Xbox.

In NGENUITY software, nagivate to the Settings tab. Under "Connected Hardware", find "HyperX Internal Wireless Audio Adapter" and click on "Initiate Pairing Mode". Click on the "Start Pairing" button. The laptop is now in pairing mode. While the headset is powered off, hold down the power button unt

Locate the Wireless Module. Open the OMEN laptop screen. Identify the wireless receiver module located on the top right corner of the screen bezel. Set the Headset to Adapter Mode. Slide the connection mode switch on the headset to WiFi mode. With the headset in Adapter mode, hold down the power but

Double press the power button to switch between OMEN gaming laptop connection and USB wireless dongle connection.

Charging It is recommended to fully charge your headset before first use.