Cloud Alpha 2 Series

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  • Cloud Alpha 2 Wireless - Setup - Windows 11

    Right-click on the sound icon in the system tray and select Sound Settings. Set the output default device to Headphones [HyperX Cloud Alpha 2 Wireless Game]. Set the output default communications device to Headphone [HyperX Cloud Alpha 2 Wireless Chat]. Set the input device to Microphone [HyperX Clo

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  • Cloud Alpha 2 Wireless - Controls - Mic mute / monitoring button

    Mic mute toggle: Press button to turn the mic mute on / off. Mic monitoring toggle: Hold button for 2 seconds to toggle mic monitoring on / off.

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  • Cloud Alpha 2 Wireless - Controls - Multifunction button

    Single Press: Play / Pause, Answer Call Double Press: Skip Track, End Call, Reject Call Triple Press: Previous Track Long Press (2 seconds): Activate Voice Assistant Note: Button functionality can vary between devices and apps.

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  • Cloud Alpha 2 Wireless - Battery Replacement

    Power OFF the headset. Carefully pull the right ear cushion from the headset. Unscrew the 4x Phillips screws to separate the driver cover from the right earcup. Gently separate the cover from the earcup to avoid any damage. Locate and remove the battery secured with a connector. Place new battery ma

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - NGENUITY Software

    Go to hyperx.com/ngenuity to download the NGENUITY software. NGENUITY software features include: Audio Tab Basic volume controls Audio equalizer Mic presets Mic effects Spatial Audio Tab Basic spatial audio controls Advanced setting Lights tab Global lights controls Effects library Keys tab *Note: S

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  • Cloud Alpha 2 Wireless Standalone Firmware Update v121

    Cloud Alpha 2 Wireless - Firmware v121 Changelog Fixed an issue where the headset microphone gain level is set too low when restarting a recording audio stream quickly in adapter mode. Fixed the headset Bluetooth searching LED pattern. Improved the software backend integration. ​Firmware & Updater G

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