HyperX Support Center
Knowledge Base Articles
Knowledge Base Articles
Performing a hardware reset on the headset will do a soft reset on all the internal hardware. This may be useful if the headset has unusual behavior, such as unresponsive controls. To perform a hardware reset, press and hold the mic mute button and the multifunction button for 5 seconds. The headset
Knowledge Base Article
•
Cloud Alpha 2 Wireless
Setting up with PlayStation 4 1. Connect the wireless USB adapter to the PlayStation 4 console. 2. Set Input Device to USB Headset (HyperX Cloud Alpha Wireless) 3. Set Output Device to USB Headset (HyperX Cloud Alpha Wireless) 4. Set Output to Headphones to All Audio 5. Set Volume Control (Headphone
Knowledge Base Article
•
Cloud Alpha Wireless
It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red
Knowledge Base Article
•
Cloud Alpha 2 Wireless
Discord Setup 1.Under Discord settings, select Voice & Video. 2. Under Voice Settings, select Input Device to Microphone (HyperX Cloud Alpha S Chat). 3. Select Output Device to Headset Earphone (HyperX Cloud Alpha S Chat).
Knowledge Base Article
•
Cloud Alpha S
Power OFF the headset. Carefully pull the right ear cushion from the headset. Unscrew the 4x Phillips screws to separate the driver cover from the right earcup. Gently separate the cover from the earcup to avoid any damage. Locate and remove the battery secured with a connector. Place new battery ma
Knowledge Base Article
•
Cloud Alpha 2 Wireless
Cloud Alpha S Bass Adjustment Move the bass adjustment sliders up or down to change the amount of bass in the headset. Move the sliders up for more bass. Move the sliders down for less bass.
Knowledge Base Article
•
Cloud Alpha S
Headphone Driver: Custom dynamic, 50mm with neodymium magnets Type: Circumaural, closed back Frequency response: 13Hz–27,000 Hz Impedance: 65 Ω Sound pressure level: 98dBSPL/mW at 1kHz THD: < 1% Weight: 298g Weight w/ mic: 336g Cable length and type: Detachable headset (1.3m) + PC extension cable (2
Knowledge Base Article
•
Cloud Alpha
Controls Status LED *Battery level indication *The status LED will automatically turn off to conserve battery life Power Button Hold for 3 seconds to power headset on/off Press to hear battery level voice prompt Mic mute / mic monitoring button Press to toggle mic mute on/off LED On – Mic muted LED
Knowledge Base Article
•
Cloud Alpha Wireless
A. Status LED B. Power button C. Mic mute / monitoring button D. 3.5mm headset jack E. USB-C charge port F. Microphone poort G. Wireless mode switch H. Multifunction button I. Volume wheel J. Base station K. Base station USB-C port L. 3.5mm line out port M. 3.5mm line in port N. Detachable microphon
Knowledge Base Article
•
Cloud Alpha 2 Wireless
Scroll the volume wheel to turn the volume up / down. WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time.
Knowledge Base Article
•
Cloud Alpha Air