Cloud Alpha Family

Articles - Category Page

  • Cloud Alpha 2 Wireless - Controls - Volume Wheel

    Scroll up and down to adjust volume level.

    Knowledge Base Article

  • Cloud Alpha Wireless Firmware Update 3107/4107

    Cloud Alpha Wireless Firmware Updater 3107/4107 Part Number: 4P5D4AA Release Notes: • Improved noise gate to fix microphone cut off on PlayStation 4 and PlayStation 5 • Improved connection stability on PlayStation 4 and PlayStation 5 • Improved rounding accuracy of headset voice prompts in between b

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  • Cloud Alpha Air - 透過 USB 使用

    將 3.5 毫米插頭插入 USB 加密狗的母頭,將 USB 加密狗的公頭插入系統(PC)。

    Knowledge Base Article

  • Cloud Alpha Mobile Device Setup

    Usage (mobile device) To use the headset with a mobile device (or other device) with a headset jack (4 pole CTIA), connect the 3.5mm plug directly into the headset jack on your device.

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  • Cloud Alpha Air - 透過 3.5 毫米介面使用

    將 3.5mm 插頭插入系統(PC、控制器)。

    Knowledge Base Article

  • Cloud Alpha 2 Wireless - Battery Replacement

    Power OFF the headset. Carefully pull the right ear cushion from the headset. Unscrew the 4x Phillips screws to separate the driver cover from the right earcup. Gently separate the cover from the earcup to avoid any damage. Locate and remove the battery secured with a connector. Place new battery ma

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  • Cloud Alpha Wireless Quick Start Guide

    Cloud Alpha Wireless Quick Start Guide

    Knowledge Base Article

  • Cloud Alpha S Quick Start Guide

    Cloud Alpha S Quick Start Guide

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  • Cloud Alpha Wireless Specifications

    Cloud Alpha Wireless Specifications Headphone Driver: Dynamic, 50mm with neodymium magnets Form factor: Over ear, circumaural, closed back Frequency response: 15 Hz – 21 kHz Impedance: 62 Ω Sensitivity: 103 dBSPL/mW at 1 kHz T.H.D.: ≤ 2% Frame type: Aluminum Ear cushions: Memory foam and premium lea

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

    Knowledge Base Article