Cloud Alpha 2 Series

NGENUITY requires administrative permission to install the drivers. With default User Accoount Control settings, you should receive a pop-up for "DriverInstaller". You will need to click "Yes" for the drivers to install. You may also need to adjust User Account Control settings.

Cloud Alpha 2 Wireless - Firmware v124 Change log Resolved an issue where devices failed to communicate properly with NGENUITY after resuming from sleep mode. Fixed a bug where lighting settings were not being saved on DAC keys. Addressed issue where Bluetooth functionality could fail when charging

Cloud Alpha 2 Wireless User Manual

Performing a hardware reset on the headset will do a soft reset on all the internal hardware. This may be useful if the headset has unusual behavior, such as unresponsive controls. To perform a hardware reset, press and hold the mic mute button and the multifunction button for 5 seconds. The headset

It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red

A. Status LED B. Power button C. Mic mute / monitoring button D. 3.5mm headset jack E. USB-C charge port F. Microphone poort G. Wireless mode switch H. Multifunction button I. Volume wheel J. Base station K. Base station USB-C port L. 3.5mm line out port M. 3.5mm line in port N. Detachable microphon

1. Slide the headset wireless mode switch to the WiFi symbol and the base station mode switch to "HEADSET". 2. Power ON the headset.

Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp

Cloud Alpha 2 Wireless Quick Start Guide

Performing a factory reset on the headset will reset the headset and base station to default settings and remove pairing info with paired Bluetooth devices. To perform the factory reset from the headset side: Press and hold the power button and the multifunction button for 10 seconds to initiate fac