Cloud Alpha 2 Series

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  • Cloud Alpha 2 Wireless - Usage - Dual Mode, Bluetooth and Adapter (2.4GHz)

    Slide the wireless mode switch to Dual mode. The headset will enter Bluetooth pairing on the first setup. Go to your device Bluetooth settings, search, and connect to "HyperX Cloud Alpha 2 Wireless". ​

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  • Cloud Alpha 2 Wireless - Setup - PlayStation 5

    Go to the home page and select Settings > Sound. For Microphone, set the Input Device to USB Headset "HyperX Cloud Alpha 2 Wireless Chat". For Audio Output, set the Output Device to USB Headset "HyperX Cloud Alpha 2 Wireless Game". For Output to Headphones, set to All Audio.

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  • Cloud Alpha 2 Wireless - Controls - Multifunction button

    Single Press: Play / Pause, Answer Call Double Press: Skip Track, End Call, Reject Call Triple Press: Previous Track Long Press (2 seconds): Activate Voice Assistant Note: Button functionality can vary between devices and apps.

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  • Cloud Alpha 2 Wireless - Controls - Mic mute / monitoring button

    Mic mute toggle: Press button to turn the mic mute on / off. Mic monitoring toggle: Hold button for 2 seconds to toggle mic monitoring on / off.

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  • Cloud Alpha 2 Wireless - Controls - Power button

    Power on / off: Hold button for 2 seconds to power headset on / off. Battery level status: Press button to check the battery level. The status LED will automatically turn off to conserve battery life. Battery Level Headset Status LED 61% to 100% Solid-fade green 21% to 60% Solid-fade yellow 7% to 20

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  • Cloud Alpha 2 Wireless - Spatial audio has no effect on playback audio or recording audio

    Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp

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  • Cloud Alpha 2 Wireless - Setup - Windows 11

    Right-click on the sound icon in the system tray and select Sound Settings. Set the output default device to Headphones [HyperX Cloud Alpha 2 Wireless Game]. Set the output default communications device to Headphone [HyperX Cloud Alpha 2 Wireless Chat]. Set the input device to Microphone [HyperX Clo

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  • Cloud Alpha 2 Wireless Quick Start Guide

    Cloud Alpha 2 Wireless Quick Start Guide

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  • Cloud Alpha 2 Wireless - Usage - Adapter Mode (2.4GHz)

    1. Slide the headset wireless mode switch to the WiFi symbol and the base station mode switch to "HEADSET". 2. Power ON the headset.

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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