Cloud Alpha Series

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  • Cloud Alpha Quick Start Guide

    Cloud Alpha Quick Start Guide

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  • Cloud Alpha Wireless Overview

    Overview A. Status LED B. Power Button C. Mic Mute / Mic Monitoring Button D. USB-C Charge Port E. Microphone Port F. Volume Wheel G. Detachable Microphone H. Microphone Mute LED I. USB Adapter J. Wireless Status LED K. Wireless Pairing Pin Hole L. USB Charge Cable

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  • Cloud Alpha Wireless Manually Pairing

    Manually Pairing the Headset and USB Adapter The headset and USB adapter are automatically paired together out of the box. But if the manual pairing is needed, follow the steps below to pair the headset and USB adapter. 1. Power on the headset 2. While the USB adapter is plugged in, use a small tool

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  • Cloud Alpha Wireless setting up DTS APO Drivers

    Plug in the USB dongle and launch NGENUITY. Click on the Headset tab. Click "Install" on the "Audio Drivers Required" prompt. Wait until the drivers are finished installing. Click "Ok, Will Do" on the "drivers Installed" prompt. Restart your PC.

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  • Cloud Alpha Mobile Device Setup

    Usage (mobile device) To use the headset with a mobile device (or other device) with a headset jack (4 pole CTIA), connect the 3.5mm plug directly into the headset jack on your device.

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  • Cloud Alpha PC Setup

    Usage (PC) To connect the headset to your computer (or another device) that has both a headphone jack and a microphone jack, connect the headset’s 3.5mm plug to the female jack on the PC extension cable. The PC extension cable has two 3.5mm jacks. The audio plug, which has green stripes, plugs into

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  • Cloud Alpha Xbox One™ Setup

    Usage (Xbox One™) To use the headset with an Xbox One™, connect the 3.5mm plug on the headset directly to the 3.5mm jack on the Xbox™ One controller* If your Xbox One™ controller does not have a 3.5mm jack, you will need the Xbox One™ Stereo Headset adapter (sold separately) that plugs into the Xbox

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  • Cloud Alpha Wireless Playstation 5 Setup

    1. Connect the wireless USB adapter to the PlayStation 5 console. 2. Go to the home page and select Settings > Sound 3. Under Microphone set the following: Input Device to USB Headset (HyperX Cloud Alpha Wireless) 4. Under Audio Output set the following: Output Device: USB Headset (HyperX Cloud Alph

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  • Cloud Alpha Wireless Wireless Range

    The Cloud Alpha Wireless range is up to 20 meters *Wireless range may vary due to environmental conditions.

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  • Cloud Alpha Wireless issues toggling DTS:X Spatial Sound or EQ on/off

    *Advanced Troubleshooting. Do not attempt if you are unsure. We highly recommend reaching out to the HyperX support team for assistance. - Verify that the DTS APO service "DtsHpXV2Apo4Service" is running. Can be checked in Windows "Services" App. If DTS APO service is not running, try installing Vis

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