Cloud Alpha 2 Wireless

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  • Cloud Alpha 2 Wireless - Controls - Mic mute / monitoring button

    Mic mute toggle: Press button to turn the mic mute on / off. Mic monitoring toggle: Hold button for 2 seconds to toggle mic monitoring on / off.

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  • Cloud Alpha 2 Wireless - Controls - Power button

    Power on / off: Hold button for 2 seconds to power headset on / off. Battery level status: Press button to check the battery level. The status LED will automatically turn off to conserve battery life. Battery Level Headset Status LED 61% to 100% Solid-fade green 21% to 60% Solid-fade yellow 7% to 20

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - Controls - Volume Wheel

    Scroll up and down to adjust volume level.

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  • Cloud Alpha 2 Wireless - "Something went wrong" when installing drivers

    NGENUITY requires administrative permission to install the drivers. With default User Accoount Control settings, you should receive a pop-up for "DriverInstaller". You will need to click "Yes" for the drivers to install. You may also need to adjust User Account Control settings.

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  • Cloud Alpha 2 Wireless - User Manual

    Cloud Alpha 2 Wireless User Manual

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  • Cloud Alpha 2 Wireless Stand Alone Firmware Updater V1.2.4

    Cloud Alpha 2 Wireless - Firmware v124 Change log Resolved an issue where devices failed to communicate properly with NGENUITY after resuming from sleep mode. Fixed a bug where lighting settings were not being saved on DAC keys. Addressed issue where Bluetooth functionality could fail when charging

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  • Cloud Alpha 2 Wireless - Charging

    It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red

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  • Cloud Alpha 2 Wireless - Controls - Base Station

    A. Line out / headset mode switch: Switch audio between 3.5mm line out or headset. B. Volume wheel: Rotate wheel to adjust playback volume level. C. Mic mute: Press button to toggle mic mute on / off. D. Buttons Mic gain: Rotate wheel to adjust mic gain level. Game / Chat mix: Rotate wheel to adjust

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  • Cloud Alpha 2 Wireless - Hardware Reset (Odd behavior / unresponsive controls)

    Performing a hardware reset on the headset will do a soft reset on all the internal hardware. This may be useful if the headset has unusual behavior, such as unresponsive controls. To perform a hardware reset, press and hold the mic mute button and the multifunction button for 5 seconds. The headset

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