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Knowledge Base Articles
Cloud Alpha Wireless User Manual
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Cloud Alpha Wireless
Overview A. Status LED B. Power Button C. Mic Mute / Mic Monitoring Button D. USB-C Charge Port E. Microphone Port F. Volume Wheel G. Detachable Microphone H. Microphone Mute LED I. USB Adapter J. Wireless Status LED K. Wireless Pairing Pin Hole L. USB Charge Cable
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Cloud Alpha Wireless
The Cloud Alpha Wireless range is up to 20 meters *Wireless range may vary due to environmental conditions.
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Cloud Alpha Wireless
Setting up with PlayStation 4 1. Connect the wireless USB adapter to the PlayStation 4 console. 2. Set Input Device to USB Headset (HyperX Cloud Alpha Wireless) 3. Set Output Device to USB Headset (HyperX Cloud Alpha Wireless) 4. Set Output to Headphones to All Audio 5. Set Volume Control (Headphone
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Cloud Alpha Wireless
1. Connect the wireless USB adapter to the PlayStation 5 console. 2. Go to the home page and select Settings > Sound 3. Under Microphone set the following: Input Device to USB Headset (HyperX Cloud Alpha Wireless) 4. Under Audio Output set the following: Output Device: USB Headset (HyperX Cloud Alph
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Cloud Alpha Wireless
Using the Ngenuity Application,go to the headset panel and click on the battery icon. There are several options for time intervals and to disable the feature completely
Knowledge Base Article
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Cloud Alpha Wireless
Cloud Alpha Wireless Firmware Updater 3107/4107 Part Number: 4P5D4AA Release Notes: • Improved noise gate to fix microphone cut off on PlayStation 4 and PlayStation 5 • Improved connection stability on PlayStation 4 and PlayStation 5 • Improved rounding accuracy of headset voice prompts in between b
Knowledge Base Article
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Cloud Alpha Wireless
Cloud Alpha Wireless Quick Start Guide
Knowledge Base Article
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Cloud Alpha Wireless
Manually Pairing the Headset and USB Adapter The headset and USB adapter are automatically paired together out of the box. But if the manual pairing is needed, follow the steps below to pair the headset and USB adapter. 1. Power on the headset 2. While the USB adapter is plugged in, use a small tool
Knowledge Base Article
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Cloud Alpha Wireless
*Advanced Troubleshooting. Do not attempt if you are unsure. We highly recommend reaching out to the HyperX support team for assistance. - Verify that the DTS APO service "DtsHpXV2Apo4Service" is running. Can be checked in Windows "Services" App. If DTS APO service is not running, try installing Vis
Knowledge Base Article
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Cloud Alpha Wireless